Nightfall is a cutting-edge cloud-native data loss prevention (DLP) solution tailored for enterprises leveraging Zendesk. This innovative tool is designed to identify and address sensitive data such as personally identifiable information (PII) within Zendesk tickets thereby mitigating the potential for data breaches and compliance infractions. Leveraging machine learning-based detectors Nightfall accurately categorizes security and compliance risks offering real-time alerts and automated remediation actions. With the capability to detect sensitive data across more than 100 file types including images users can opt for pre-built high precision detectors or create custom detection rules to address specific requirements. Nightfall prioritizes safeguarding sensitive information within Zendesk such as PHI HIPAA and PCI through features like automated workflows for quarantines deletions and alerts. Its seamless integration with Zendesk ensures continuous protection without disrupting operations. Real-time scanning of conversations and tickets within Zendesk enables the identification of API keys encryption keys passwords and other confidential data. Additional features include sensitive file and data inventory HIPAA reporting and monitoring and the ability to tailor detection rules for identifying risks within Zendesk. Trusted by organizations worldwide Nightfall offers proactive and precise detection of security and compliance risks in SaaS applications delivering the visibility necessary to mitigate security threats and demonstrate compliance.