Fini is an AI chat tool designed to assist growth teams at PLG companies in pinpointing the causes of customer churn and providing tailored experiences to retain them. Its capabilities include customizable tone and character settings- smooth human routing- a multi-channel approach- feedback learning- and more. It also offers important metrics like retention uplift- revenue/user uplift- activation uplift- and integration time. Moreover- it seamlessly integrates with Intercom- Slack- and Discord- and is relied upon by data-driven tech companies globally.